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General Terms and Conditions

muving » General Terms and Conditions

GENERAL TERMS AND CONDITIONS

 
1.-DENTIFICATION
 
  • Holder: SHARING MUVING, S.L.U. (hereinafter, MUVING”)
  • NIF:B-72327000
  • Address: Fuentebravía 17-1-1 Edif. Hindustan, 11500, El Puerto de Santa María – Cadiz
  • Public Registry: Registered in the Commercial Register of Cadiz, Volume 2228, Sheet CA-51095, Folio 222
  • Contact phonenumber: +34 911 985 555
  • Email: sharing@muving.com
 
2.- OBJECT
 
This document sets out the procurement guidelines (hereinafter referredto as the “GeneralConditions”) that regulatethe terms on which the terms based on the provision of the services offered by MUVING. In particular, practical and sustainable urban mobility services, consisting of the provision of driverless electric vehicles (mopeds and motorcycles) (hereinafter, the”Vehicle”or the “Vehicles“)for use, on demand and subject to availability, by multiple users individually and individually, who will pay for the time of use, (hereinafter, the”Services”),through its mobile apporwebsite (hereinafter, all these pathways collectively referred to as the”Platform”).
The Services will be contracted by customers who may be natural or legal persons (hereinafter, the”Customer”and/or”Customers”)directly through the Platform.
The fact of following telematically all the steps of the sameimplies the express acceptance of these General Conditions by the Client,having the same validity asthe signature express of a contract. In this way, the Customer acknowledges having sufficient capacity to acquire the obligations arising from its actions through the Platform, which has previously read and understands its content.
For any question about the Service offered by MUVING you have at your disposal on our online platform the section “Frequently Asked Questions” and the chat in which you can be personally attended by our operators on the webhelp.muving.com.
3.- DEFINITIONS
  • “Application” means the application for mobile electronic devices that allows access to the Platform, through which you can register as a Customer, manage the reservation, start and end the use of the Vehicles .
  • “Customer” or “Customers” means natural persons who, in accordance with the requirements set out in the General Conditions and in the current legislation for the use and conduct of the Vexamples, have duly registered as such and have the General Conditions of Use and the Privacy Policy.
  • “General Conditions” means the general terms and conditions of contract applicable to the Service offered by MUVING in Spain.
  • “Terms of Use” means the legal notice and terms and conditions of the MUVINGPlatform.
  • “Local Special Conditions” are part of these General Conditions and are the terms and conditions that apply specifically in each locality in which MUVING offers the Service in Spain.
  • “Local Operator” means the operator designated by MUVING for the provision and billing of the Service in a particular locality or geographical area. The Local Operator may be a subsidiary or owned by MUVING or a third party with whom MUVING has a commercial relationship for this purpose. Each Local Operator will be duly identified on the Platform and in the applicable Local Special Conditions in the location where each Local Operator provides the Service. The Customer will be informed of any changes in the identity of the Local Operator.
  • “Driver’s Permit” means the valid and valid title that allows Vehicles to drive. Valid driving licences in Spain are the following: (a) those issued in Spain in accordance with the Spanish legislation in force; (b) those issued by the Member States of the European Union in accordance with Community legislation; (c) those issued by other States which were recognized as valid for the purpose of allowing driving in Spain in accordance with Spanish law; and (d) the valid international permit together with the valid national permit of the country for which it was required for the purpose of allowing driving in Spain according to Spanish regulations.
  • Platform: is the system through which MUVING provides its Services, refers to both the Application and the Website.
  • “Privacy Policy” means the legal document governing, in accordance with the law applicable to the processing of Customer’s personal datacarried out by MUVING.
  • “Service” means the motosharing service provided by MUVING, directly or through local operators, consisting of the provision of Driverless Vehicles for use, on demand and subject to availability by multiple users individually and individually, in accordance with the General Conditions.
  • “Website” means the website www.muving.com, which allows access to MUVING’s online platform, through which you can register as a Customer and manage the reservation and the start and end of the use of the Vehicles.
  • “Terms and Conditions of Service” means the General Conditions, Privacy Policy and Terms of Use.
  • “Vehicle” or “Vehicles” means mopeds (category L1) and electric motorcycles (category L3) whose provision is made available without a driver, is the object of the MUVING Service.
  • “Termination Zone” means the area of a locality identified on the Platform within which the Customer is permitted to terminate the use of the Vehicle.
4.- PREVIOUS INFORMATION
4.1. These GeneralConditions  are available to all users  of the Platform free of charge.
4.2. All Servicios marketed through the Platform are described in the Platform and made available to the Customer,not understood to beincluded in the Services those issues that have not expressly been indicated in the information available on the Platform.
4.3. Without prejudice to the mere navigation of the Platform may implyacceptance of certain legal texts available on the Platform, these Terms General between MUVING and the Customer is understoodto be perfected from the moment the Customer finishes the procurement procedure, it is understood that the monitoring of all phases of the electronic procurement procedure and the inclusion of all the requested data entail, together with the completion, where appropriate, of the payment in a manner satisfactory, a direct manifestation of the Client’s willingness  to accept these General Conditions.
The Terms and Conditions of Service constitute the entire agreement between MUVING and the Customer with respect to their registration as such and their use of the Service and Vehicles. The Terms and Conditions of Service are also a very personal contract, so the Customer who owns the Service must be, at all times, the exclusive user of the Service and the sole driver of the Vehicles used by him.
4.4. The provision and billing of the Service in each locality or geographical area may be carried out by MUVING either directly or through a Local Operator. Acceptance of the General Conditions means that the Customer unequivocally consents that MUVING may assign, in whole or in part, to a Local Operator his contractual position under the Terms and Conditions of Service for the purpose to provide and invoice Customer Service in a particular locality or geographical area, through the assignment, subrogation, subcontracting, licensing, resale or any other right-admitted figure.
4.5. MUVING shall introduce adequate and sufficient technical means to identify and correct technical errors in the management of information as soon as it is responsible.
4.6. The language in which the procurement procedure will be processed and in which this contract is concluded shall be, unlessotherwise indicated,Spanish.
5.- REGISTRATION AND ACTIVATION OF THE SERVICE
 
5.1 In order to use the Vehicles, the user must pre-register for the Service and complete his/her registration as a Customer through the MUVING online platform available on the Platform. Natural persons aged eighteen yearsor more (18) years and who are holders and have one of a permiso de conducir, in force and valid in Spain, may be registered.
5.2 In order to register as a Customer the user must enter all the required information in the electronic registration form available on the Platform, which must be correct, truthful and complete, expressly accept the Terms and Conditions of Service, and pay the registration fee provided for in section 16 of these General Conditions.
5.3 Registration and acceptance of the Terms and Conditions of Service imply the Customer’s statement that it complies with all the personal circumstances described above, although the Customer must prove them by submitting a copy of the Driving licence in force and valid in Spain.
5.4 MUVING reserves the right to verify the information provided by the Customer and that the MUVING bank has not rejected the credit or debit card registered by the Customer. Similarly, MUVING reserves the right to refuse registration if the credit or debit card entity has refused the credit or debit card entity or if it had good doubts about the veracity of the credit card or that it does not meet the requirements of the Terms and Conditions of the Services. In addition, MUVING may cancel the registration of any Customer who violates the Terms and Conditions of Service, or if he or she has the proper suspicion of such breach or fraud or spoofing, or if the Customer maintains any debt or conflict resolution with MUVING.
5.5 Registration will be deemed complete when the Customer receives confirmation from MUVING (by email or SMS). Upon completion of registration, Customer may use the Vehicles that are available and will receive the Terms and Conditions of Service accepted on electronic media.
5.6 In the event that, upon completion of the registration and activation process of the Service, the Driver’s License has expired or been cancelled, suspended, withdrawn, lost or stolen, or in any way ceased to be the holder or disposed of. Driver’s License, the Customer may not use the Service for theduration of any ofthese circumstances and shall notify MUVING of any such circumstances, who may deactivate the Service and block the Customer’s registration thereafter. Otherwise, the Customer shall be solely responsible for any damages that may be caused to MUVING and any third party. Once any of these circumstances have been remedied by the Customer, the Customer may resubmit the Driving Permit to MUVING and re-complete the registration and activation process of the Service.
5.7 During the registration process, customer access data (username and password) will be generated for the Customer, through which he/she can access the Service online and the information contained therein, which he or she may modify at any time , except for the email address and driver’s license photo. Each Customer may only have one account, unless expressly consented by MUVING.
Under no circumstances is the  transfer of the Customer’s account between different persons allowed, MUVING being entitled to eliminate it as soon as such a circumstance is detected, without prejudice to the reservation of legal actions that might correspond.
5.8 In order to update any of the personal data provided to MUVING,theCustomer must follow the procedure to exercise his rights recognized in the data protection regulations, as provided in the Privacy Policy. However, you agree that the deletion of the information relating to your Driving Permit (and not the mere update) will result in automatic removal into the Service.
5.9 Access data to the Platform (username and password) will be strictly confidential, personal and non-transferable. It is expressly forbidden for the Customer to assign or communicate such data to third parties. Otherwise, the Customer shall be solely responsible for any damages that may be caused by the loss or transfer of such information to the Vehicles and to third parties.In the event that Customer suffers any loss or theft of his electronic or mobile device on which the Service operates, or suspects the use of his/her Customer account by a third party, he/she shall immediately notify customer service at three through the support platform, help.muving.com and/or by calling the +34 911 985 555 support phone for proper lockdown.
5.10 They shall be considered as infringement and serious breach, and shall cause baja the use of physical documents or in any case, not corresponding to the Customer at the time of registration to the Service.
5.11 Unless expressly authorized by MUVING,The Cliente may not have more than one personal account in the service.
6.- BOOKING/USE OF THE SERVICE/VEHICLES
 
6.1 Prior to the use of a Vehicle, the Customer may locate and reserve it through the Platform. The Reserved Vehicle shall remain blocked for a maximum period of ten (10) minutes, during which the Customer must reach the vehicle and start the Vehicle to start the desired journey. The 10-minute booking time will be free of charge.
6 .2 The reservation will expire if youhave not unlocked the Vehicle within the booking time. Likewise, the Customer may cancel a reservation online if he decides not to use the Vehicle. In case of successive requests or cancellations of reservations, without using theVehicle,MUVING may apply to the Customer the penalties provided for in paragraph 16 of these General Conditions, related to particulars locales.6.3. In the use and driving of the Vehicles, the Customer shall:
  1. Conocer and comply with state and local legal provisions on traffic, motor vehicle Vand road safety in force on the premises and at the time of use of the Service and to comply with theobligations arising non-compliance;
  2. leer carefully and comply with the Terms and Conditions of Service;
  3. read carefully and comply with the Vehicles’ instructions for use, available on the Platform at https://muving.com/como-funciona and in the Vehicle documentation.
  4. use the Vehicles solely for their particular displacement and terminate such use within the Termination Zone;
  5. use the Vehicles, their equipment, their tools, their accessories and their documentation carefully and diligently and leave them in the same state in which they were received (before starting use, the Customer must check the condition of the Vehicle, its equipment, its tools, their accessories and their documentation and if they detect any defects or anomalies you must notify MUVING through the Platform);
  6. before its reservation and use, check the autonomy of the Vehicle and ensure that it is sufficient to make and end the desired journey in the places enabled for this purpose (MUVING may penalize the Customer in case the Vehicleruns out battery);
  7. stop the Vehicle and communicate such circumstances as soon as possible to MUVING customer service through help.muving.com or on our +34 911 985 555 phone if during the use of the Vehicle it is illuminated in the box any of the witnesses that detect an anomaly of operation thereof or if external signs indicating malfunction or malfunction are perceived.
6.3. In the use and driving of Vehicles, it is expressly prohibited to:
  1. Cinducing the Vehículo without being MUVINGCliente;
  2. make multiple (more than two) bookings of one or more vehicles without starting the rental.
  3. to be caused,reproduce, clone or in any case make improper or fraudulent use of the Platform.
  4. allow the use and driving of the Vehicle by persons other than the Customer;
  5. drive the Vehicle in unauthorised roads, areas or enclosures or on roads not accessible to public traffic, unpaved or whose condition may pose a risk of damage to the Vehicle;
  6. driving under the influence of alcohol, narcotics, narcotics, fatigue or illness;
  7. transport ingeseltes for commercial purposes or through consideration;
  8. transport toxic, flammable and generally dangerous goods or substances that violate existing legal provisions;
  9. participate with the Vehicle in races, contests or challenges of any nature or use the Vehicle for driving practices;
  10. intervention, modification, handling, repair or replacement of any part or accessory of the Vehicle;
  11. use the Vehicle to commit criminal acts, dirty, commit a vandalism or leave the Vcentury in poor condition;
  12. exceed the authorized weight, quantity or volume on the Vehicle’s driver’s license or data sheet;
  13. Vehicles on board any means of land, sea or air transport;
  14. facilitate or donot foolishly or negligently by the Customer’s theft, theft and/or acts of vandalism in relation to the V)
  15. not to notify of the suspension, revocation, withdrawal, etc., of your Permisso de Conducir.
  16. park the Vehicle outside the Termination Zone;
  17. park the Vehicle in places where it is not permitted in accordance with the applicable regulations in the location where they are used;
  18. park the Vehicle off the street or in private enclosures or in restricted locations for other MUVINGClients;
  19. transport more than one (1) companion oran accompanying companion who does not qualify for companions set forth in the legal provisions on site and at the time of use of the Service, including age and height and helmet wear; And
  20. assign, sublet, rent, mortgage, pledge, sell or otherwise guarantee or dispose of vehicles or documentation, equipment, tools, accessories, parts or parts thereof.
7.- ECONOMIC CONDITIONS
 
7.1 The Customer agrees to pay:
  1. The fee for registration as a MUVING Customer established in the Local Special Conditions.
  2. The price for the use of the Vehicle shall be determined by the duration of the Vehicle, as measured in the minutes or fractions of a minute between the time the Customer initiates the use of the Vehicle (click “Start”) and the time it ends (click “Finish”) on the This price will be calculated by applying the local rates (in euros per minute) provided to the Customer in the Local Special Conditions corresponding to the location in which the Vehicle is used. Such local rates will be available and updated for consultation on the Platform;
  3. theabove prices will be subject, where appropriate, to the special bonuses or prices of the commercial promotions carried out by MUVING at any time, the duration, content and scope of which will be those established by MUVING in each case;
  4. theamounts stipulated in the section relating to the Local Special Conditions in the case of damage to the Vehicles, their equipment, their tools, their accessories or their documentation, or in the case of subtraction thereof.
  5. amountsrelating to expenses, costs, fees, penalties, charges and fines for any violation of the applicable and applicable legal provisions, particularly in the area of traffic, traffic and road safety, that occurred during the time in Customer to be a user of the Vehicles, including those relating to the Customer’s delay in payment and any judicial or out-of-court expenses that MUVING may have incurred as a result of the foregoing;
  6. theamounts corresponding to payment obligations of any kind arising from the breach of the Terms and Conditions of Service and the legal provisions applicable to the use and driving of the Vehicles.
7.2 The above amounts shall be added, where appropriate, by the value added tax or tax that replaces it, informing the Customer of the total amount due ly, before proceeding with the payment.
7.3 MUVING will send the Customer invoices in electronic format to the e-mail address used for registration.Customer may request MUVING customer servicethroughhelp.muving.com or on our phone +34 911 985 555send you the invoice on paper.
7.4 The resulting amounts will be charged to the credit or debit card that the Customer communicates during the registration process. By communicating your credit or debit card details, the Customer authorizes MUVING to charge to it the credits that are decommissioned in his favor for the registration price, the price of use and for any other concept.
7.5 The charge of the registration fee and the price corresponding to the use of the Vehicles will be charged to the Customer as soon as the Customer has completed his journey or registration process.
7.6 The Customer shall ensure that he/she has sufficient balance on his/her credit or debit card. In the event that the card entity registered by the Customer refuses payment, the Customer’s account will be temporarily suspended for the duration of the non-payment and the Customer will be notified for the regularization of the outstanding amounts and the reactivation of his/her Account. If the non-payment lasts more than ten (10) days, the amount owed by the Customer shall be increased with a surcharge consisting of 0.1% of the amount due for each day of default plus the corresponding legal interest that may accrue, as a constituency. In any case, the non-payment of any amount owed by the Customer will empower MUVING to terminate the contract with the Customer, to bring any legal actions it deems relevant, including the indemnity of the damages that it customer’s non-compliance.
7.7 Serious infringements and non-compliances shall be considered, and the following conduct may be the cause of baja:
  • Non-payment of a service.
  • Failure to pay the possible penalties applied by MUVING, arising from misuse or damage to the Vehículo.
8.- SECURE, THEeur AND DAMAGES IN THE VEHICLE
 
8.1 Insurance covers damage to third parties.
8.2 The Customer is responsible for all damages caused by the use of the V. In addition, you will also be liable for all damages if you do not properly complete the part of the accident or, where appropriate, the corresponding report of accident or theft, where the data of the Vdevices and drivers must be clearly included and the conditions and circumstances in which they occur.
8.3 They are excluded from insurance coverage, therefore the Customer’s fullliability: (i) damage to persons and things caused by the Latter through wilful or negligence; (ii) damage to persons and things caused by a driver other than the Customer; (iii) loss or damage to the accessories of the Vehículo (suchas helmet, trunk, mirrors, USB input, etc.); (iv) the theft or theft of personal items left inside the person;;  (v) punctures or bursts of tyres caused by the Customer’s use of theV ehículo;  (v) as well as damages of own or third parties, which occur as a result of the driving of the Vehicle in a manner contrary to the rules of traffic, traffic of vmotor vehicles and road safety.
8.4 In general, they will not be covered by the insurance contracted, being therefore the full responsibility of the Customer, any damage caused by a negligent or willful action by the Customer, such as the poor care of the Vehicle, its use inappropriate or unlawful, distraction or drowsiness while driving, intentionally causing damage to the V- that does not constitute a closed list or numerus clausus of assumptions.
8.5 In case of fault, as legally defined in the applicable traffic regulations, the Customer will be responsible for the damage caused to the Vehicle, so MUVING will bill him for the amount corresponding to the damage caused to the Customer.
8.6 If MUVING receives a claim for damages as a result of an accident, without having received notification and the customer’s documentation that was in charge of the Vehículo at the time of the accident, MUVING reserves the right to claim the costs corresponding to such a claim, as well as to suspend the Service, on the basis of the provisions of theseGeneral Conditions, in addition to a penalty, inaccordance with the clause relating to the Applicable Local Special Conditions.
8.7 In any of these cases and in the event of non-compliance or irregular compliance by the Customer with the obligations indicated in the Terms and Conditions of Service, and in particular in the case of lack of diligence or guilt, negligence and bad practice, the Customer will be solely and personally responsible for any damages and / or damages may be suffered by the Vcentury, the occupants thereof or any third party.
8.8 The Customer is responsible for damage caused to the Vehículo during its use and for informing MUVING aboutit, using the channels provided for this purpose (phone, Chat incorporated in the Platform or email).
8.9 In such cases, MUVINGshall invoice the Customer for the corresponding repair costs or other costs arising from the damage incurred.
8.10 In the event of theft, loss, loss or abandonment of the Vperson duringthe Service, the Customer shall be obliged to pay MUVING the amount set out in clause 16 of these Special Conditions Locals.
9.- ADMINISTRATIVE CLAIMS AND INFRACTIONS
 
9.1 In the event of theft, fire or acts of vandalism detailed in the General Conditions;theVehicles, their equipment, their tools, their accessories or their documentation, the Customer shall immediately inform MUVING customer service via help.muving.com or on our phone +34 911 985 555 and file a complaint with the Policía.
9.2 In the event ofan accident with or without contrary, the Customer shall complete a part of the accident or a part of the amicable declaration normalized of an accident in a complete manner and with as much detail as possible, both in respect of the damage and circumstances in which they occurred. The Client will sign and collect the signature of the other, if any. If the contrary refuses to sign, the Customer must request the police presence for the clarification of the facts and the realization of the crowd, otherwise the Customer will be considered responsible for the accident.
9.3In the event of theft, fire, vandalism, accident or damage to Vehicles for any other cause, the Customer shall immediately inform thescion of the member of the MUVING and deliver to this as soon as possible the friendly party, the police crowd or the complaint, and in any case within a period not exceeding twenty-four (24) hours. The non-delivery of such documents, will empower MUVING to make an additional charge of CIEN EUROS (100 euros) to the Customer, as management costs, regardless of the value of the damages presented by the Vehicle.
9.4 The Customer shall act diligently to avoid as faras possible damage to Vehicles and to take measures that are useful and appropriate for the clarification of the claim. This includes in particular the duty to respond truthfully and fully to MUVING’s questions regarding the circumstances of the accident and the duty not to leave the accident site until the necessary checks have been carried out for MUVING you can assess the accident.
9.5 MUVING, in compliance with its legal obligations and as legally required, reserves the right to identify to the competent public administration the Client who has committed an administrative offence or a crime while driving or parking of Vehicles.
9 .6 Failure topay penalties and/or penalties will result in the suspension and/or termination of this Agreement between the Customer and MUVING, and MUVING may also claim such amounts, take the measures it deems appropriate to compensate for the damages caused, as well as bringing claims that it deems relevant in the corresponding jurisdiction.
9.7 The Customer is responsible for verifying that there are no temporary prohibitions (for parties,works,etc.) in the parking area. If so, the rental may not be terminated if the temporary ban begins within  twenty-four(24) hours following the end of the Service.
9.8 If the Vehículo is removed by the municipal crane during the Servicio or after it has been completed in a prohibited parking area, all administrative costs and penalties arising fromthe Customer responsible for the violation.
10.- MODIFICATION OF THE TERMS AND CONDITIONS OF THE SERVICE
 
10.1 MUVING may modify the Terms and Conditions of Service to adapt them to technological innovations and new business needs, as well as to comply with applicable legislation. Any modification of the Terms and Conditions of Service will be posted on the Platform, indicating the date of the update, and will be notified to the Customer by email to the address provided by the same.
10.2 The modifications shall be deemed accepted by the Customer, after the express notification made by MUVING, unless the current legislation requires express acceptance of such changes, or if the Customer continues to use the Service after such Notification. All this, without prejudice to the Customer being able to unsubscribe at any time in accordance with the following clause.
11.- DURATION, LOW, SUSPENSION AND TERMINATION
11.1 Duration
11.1.1 Once registered, the Customer will be bound to his/her account and the Terms and Conditions of Service indefinitely, without prejudice to whether both MUVING and the Customer may terminate the contractual relationship at any time as it is set out in this clause.
11.2Service Discharge
11.2.1 The Customer may unsubscribe from the Service at any time by sending an email with his request to baja@muving.com.However, more than fourteen (14) days after the Customer’s registration and acceptance of the Terms and Conditions of Service, the Customer’s right of withdrawal shall not be entitled to a refund of the registration fee referred to in clause 5.1. a).
11.2.1 The Customer’s right of withdrawal and withdrawal shall not be refunded for the amounts paid for the Services that have actually been provided, regardless of when the withdrawal is requested (either before fourteen (14) days after acceptance of the Terms and Conditions or thereafter).
11.2.2 Once the service is terminated, the Customer’s account will be deactivated and the Customer will not have access to the Service.
11.3 Suspension and Termination of Service
11.3.1 MUVING, for commercial reasons or for reasons beyond MUVING’s control, may terminate the Terms and Conditions of Service and/or cease to provide the Service in any location, duly notifying the Customer with a notice period of seventy-two (72) hours.
11.3.2 In addition, in case of breach of the Terms and Conditions of Service by the Customer, MUVING may: (i) suspend the Service, in which case, it will grant a period of seven (7) days to the Customer to remedy such breach or perform the allegations that it deems appropriate; or (ii) proceed to the termination of the Terms and Conditions of Service, duly notifying the Customer.
 
12.- LIMITATION OF LIABILITY
 
12.1. MUVING shall not be liable for damages of any kind that the Customer or a third party may suffer in any way for the Service, not directly attributable to cases of wilful misconduct or gross negligence on the part of MUVING.
12.2. Changes that may need to be made to schedules, service areas and parking or any internal process of the Service will not be considered a breach of its obligations by MUVING. Nor shall MUVING be considered to be non-compliance with any impact on computer systems, or thePlatform,or any cause attributable to suppliers, assigns, licensees or subcontractors of MUVING, to third parties in general.
12.3 MUVING shall also not be liable for any or all breach of obligations caused by accidental event or force majeure, including acts of public administrations, administrative or legal restrictions on movement, riots, demonstrations or interruption of communications.
13.- DATA COLLECTION THROUGH THE DEVICES
13.1. MUVING will use electronic devices to monitor the status, operation and movements of the Vdevices.Theinfoobtained throughthe samemay be used during and after the termination of each use of the Service, withthe purposeexecution, control and complianceof theService,carry out aVehicle performance analysis, as well as to improve the provision of the Service by MUVING to its Customers.
13.2. The collection and use of such information will be treated in accordance with the provisions of MUVING’s Privacy Policy.
14.- CONTACT
14.1. For the purposes of any type of notification, MUVING designates the following addresses and forms of communication:
SHARING MUVING, S.L.U.
Fuentebravia Highway 17-1o-1, Hindustan Building
11500, El Puerto de Santa María -Cádiz.
Phone: +34 911 985 555
Email: sharing@muving.com
14.2. In addition, the Customer may contact MUVING through the channels forthispurpose through the Platform.
15.- APPLICABLE LAW AND JURISDICTION
 
15.1. The Service will be governed by the Terms and Conditions of Service and, in the alternative, by the current common Spanish legislation.
15.2. Any dispute arising in connection with theseGeneralConditions shall be resolved in the courts and tribunals that correspond in accordance with the applicable regulations. Where the Customer has the status of merchant or lacks a tax domicile in Spain, any dispute arising in relationto theseConditionsshall be resolvedin the Juzgados and Tribunales of Madrid capital, waiving any other jurisdiction that may correspond to the Parties.
  1. LOCAL PARTICULAR CONDITIONS
City
LOCAL OPERATOR
HIGH FEE (in Euro/VAT included)
PRICE PER MINUTE OF USE (in Euro/VAT cents included)
Barcelona
Sharing Muving, S.L.U.
Address: Calle Los Moros, no. 32, Puerto de Santa María, 11550 Cadiz.
N.I.F. no: B72327000.
25
25
Cadiz
Sharing Muving, S.L.U.
Address: Calle Los Moros, no. 32, Puerto de Santa María, 11550 Cadiz.
N.I.F. no: B72327000.
25
25
Malaga
Sharing Muving, S.L.U.
Address: Calle Los Moros, no. 32, Puerto de Santa María, 11550 Cadiz.
N.I.F. no: B72327000.
25
25
Madrid
Sharing Muving, S.L.U.
Address: Calle Los Moros, no. 32, Puerto de Santa María, 11550 Cadiz.
N.I.F. no: B72327000.
25
25
Seville
Sharing Muving, S.L.U.
Address: Calle Los Moros, no. 32, Puerto de Santa María, 11550 Cadiz.
N.I.F. no: B72327000.
25
25
The Port of Santa Maria
Sharing Muving, S.L.U.
Address: Calle Los Moros, no. 32, Puerto de Santa María, 11550 Cadiz.
N.I.F. no: B72327000.
25
25
zaragoza
Sharing Muving, S.L.U.
Address: Calle Los Moros, no. 32, Puerto de Santa María, 11550 Cadiz.
N.I.F. no: B72327000.
25
25
Grenade
Sharing Muving, S.L.U.
Address: Calle Los Moros, no. 32, Puerto de Santa María, 11550 Cadiz.
N.I.F. no: B72327000.
25
25
 
Valencia
Sharing Muving, S.L.U.
Address: Calle Los Moros, no. 32, Puerto de Santa María, 11550 Cadiz.
N.I.F. no: B72327000.
25
25
Cordoba
Sharing Muving, S.L.U.
Address: Calle Los Moros, no. 32, Puerto de Santa María, 11550 Cadiz.
N.I.F. no: B72327000.
25
25
 
17. OFFICIAL LISTING DAMAGES AND PENALIZATIONS
Official breakdown of damages
Elements
 
Prices ?
FRONT HEADLIGHT / FRONT HEADLIGHT
$68.38
REAR HEADLIGHT / REAR LIGHT
$25.50
FARO ARO / HEADLIGHT TRIM BEZEL
$18.28
RIGHT RESTERS / RIGHT FOOTREST
$24.34
LEFT FOOTRESTS / LEFT FOOTREST
$24.34
CENTRAL CAP REPOSAPIES / CENTRAL FOOTRESTS COVER
$15.82
FRONT GUARDS / FRONT MUDGUARD
$27.14
REAR GUARDS / REAR MUDGUARD
$24.82
RIGHT BRAKE LEVER / RIGHT BRAKE LEVER
$8.30
LEFT BRAKE LEVER
$8.30
JGO. RETROVISORS / MIRROR’S KIT
$14.12
CENTRAL / CENTRAL STAND CABALLETE
$77.32
ROTA OR DEFUNCT OR MISSING
$20.00
DISPLAY MUVI (SCREEN)
$215.15
MUVI DISPLAY VIEWFINDER WITH LAMINA
$33.28
BATTERY / BATTERY
$923.00
YELLOW BAUL / YELLOW COOCASE
$125.55
COOCASE INTERNAL FORUM / INTERNAL LINING COOCASE
11.61
TAPA COOCASE YELLOW / YELLOW COOCASE COVER
$27.09
BASCULANT PAINTED / PAINTED SWINGARM
$142.56
FRONT DISC / FRONT BRAKE DISK
$32.94
REAR DISC / REAR BRAKE DISK
25.04
FRENCH PIN TG/ FRONT CALIPER CBS
$98.38
REAR BRAKE / CALIPER REAR
$66.36
CBS HYDRAULIC VALVE / HYDRAULIC CBS VALVE
$60.84
SPEAKER/ HORN
$9.48
BULB / HEADLIGHT BULB
$4.28
CABALLETE / STAND SWICH SWITCH
$7.35
INTERMITTING GAME / INDICATOR LIGHTS KIT
$20.28
CONTROL GAME MANDO / HANDLEBAR CONTROLLERS KIT
$18.28
LICENSE LIGHT + Reflector / PLATE LIGHT + REFLECTOR
$12.46
HORQUILLA / COMPLETE FORK
$98.22
HANDLEBAR / HANDLEBAR
$93.48
FULL SEAT / SADDLE
$61.30
LATERAL CATADRIOPTIC / SIDE CATADIOPTRIC
$3.00
BACK / LEGS SHIELD
$40.28
YELLOW FRONT SHIELD / BLACK FRONT YELLOW
$45.00
GAN PORTABOLSAS / HOOK FOR BAGS
$3.72
PORTABOTTLE GLOVE / BOTTLE CARRIER GLOVE BOX
$29.34
PORTA MATERIALS / PLATE SUPPORT
$29.14
SUPPORT REFLECTORES-MATRICULAL/ REFLECTORS’ SUPPORT L1e
$5.48
YELLOW CENTRAL COVER / YELLOW CENTRAL COVER
$49.00
YELLOW LOWER COVER
$62.73
REAR COVER / REAR COVER
$32.28
FRONT FLOOR / FRONT RIM
$74.63
REAR FLOOR / REAR RIM
$83.52
FRONT NEUMATIC
$51.47
REAR NEUMATIC
$33.45
BREAK OR DAMAGE OF THE CASCOS SAFETY
$50
LOSS OF MOTORCYCLE DOCUMENTS
$50
BREAKING OR LOST THE CASE
$30
*Prices subject to M.O. (15oh)
Penalty rating
Administrative expenses
Fine management
$20.00
Non-payment of invoices
$30.00
Municipal crane travel and motorcycle recovery in storage
$60.00
Do not report accident or theft
$50.00
Misuse expenses
Book the service repeatedly without getting to start a trip
$40.00
Use the service with someone else’s account
$50.00
Leaving the Vehicle without terminating the service
$50.00
Driving the Vehicle without or in-effect documentation
$25.00
Park the Vehicle in private parking, reserved or restricted access area or off public roads
Report a claim more than 3h late
Do not report a claim more than 24 hours after it has occurred
$25.00
$25.00
$100.00
Operating expenses
Displacement of operators to remove poorly parked motorbike
$25.00
Displacement of operators to remove motorbikes out of the permitted area
$50.00
Displacement of operators to remove the bike due to lack of battery
$25.00
 
 
Last updated: June 28, 2019.